Shipping policy

Shipping & Delivery Policy

At Clothlique, we proudly handle every aspect of our business—from design to production to shipping—in-house. Unlike dropshipping operations, we do not source from third-party sellers or fulfill through external suppliers. Every product is crafted by our team and shipped directly from our own facilities to your doorstep.

We are committed to providing a smooth, transparent shopping experience with reliable worldwide shipping.

Order Processing Time

Each item is made and inspected by our in-house team before shipping. This ensures premium quality and attention to detail.
Processing time: 5–7 business days (Monday to Friday), excluding shipping time.

Estimated Delivery Time

After dispatch, estimated delivery times are:
15–20 business days (Monday to Friday), depending on your location and any customs or carrier-related delays.

We ship from:

  • Vietnam: 132a/2 KP1, Trung My Tay, Quan 12, Ho Chi Minh, 700000

  • United States: 6040 Scovill Ave, Cleveland, OH 44104

Free Worldwide Shipping

We offer complimentary global shipping on all orders—no minimum purchase required.

Duties and Taxes

We believe in transparency.
Clothlique covers all applicable duties and import taxes for your order. There will be no additional fees upon delivery.

Shipping Partners

To ensure your package is delivered safely and on time, we only work with reliable global carriers:

  • DHL

  • FedEx

  • UPS

All shipments include tracking information for your peace of mind.

Need Help with Your Order?

If you have any questions about shipping or your order status, our dedicated support team is here to assist you.

Phone (SMS only): +84-971490465
Email: [email protected]
Support Hours: 9:00 AM – 5:00 PM (GMT+7), Monday to Saturday

Our Stores

Vietnam Location:
132a/2 KP1, Trung My Tay, Quan 12, Ho Chi Minh, 700000, Vietnam

United States Location:
6040 Scovill Ave, Cleveland, OH 44104, United States

Thank you for shopping with Clothlique. Your order is more than just a package—it’s a piece of our craftsmanship, made with care and delivered with pride.