Payment Policy

At Clothlique, we are dedicated to providing a secure and convenient payment process. Please review the following policy to understand how transactions are handled on our website.

Accepted Payment Methods
We currently accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • Online Payments: Stripe

All transactions are processed through a secure, encrypted payment gateway to ensure the protection of your financial information.

Payment Processing
Payments are processed immediately upon checkout. We use Stripe, a trusted and secure third-party processor, to safeguard your personal and payment details.

Pricing & Currency

  • All prices are displayed in USD (United States Dollars).

  • Prices exclude shipping fees, taxes, and customs duties, which are calculated at checkout when applicable.

  • Clothlique reserves the right to adjust pricing at any time without prior notice.

Billing Information
To ensure smooth processing of your order, please provide accurate billing information, including your full name, billing address, contact number, and a valid payment method. Inaccurate or incomplete details may cause delays or cancellation.

Order Confirmation
Once your payment is successfully completed, you will receive an order confirmation email with the details of your purchase. Please review this confirmation carefully and contact us immediately if there are any errors.

Cancellations & Modifications
Orders can be canceled or modified before they are processed for shipment.
Once an order has been shipped, it cannot be canceled or changed.

To request a cancellation or modification, please contact our support team as soon as possible at [email protected].

Refunds & Returns
For information on refunds and return eligibility, please refer to our Refund, Return & Cancellation Policy.

Payment Disputes
If you experience any payment issues or wish to dispute a charge, please contact our customer service team. We will coordinate with our payment processor to resolve the issue promptly.

Need Assistance?
SMS: +84-971490465
Email: [email protected]

Store 1: 132a/2 KP1, Trung My Tay, Quan 12, Ho Chi Minh, 700000 Vietnam
Store 2: 6040 Scovill Ave, Cleveland, OH 44104, United States
Support time: 9am–5pm GMT–7

Thank you for choosing Clothlique. We appreciate your trust and look forward to serving you.